About Me

Resume

I am one of the young entrepreneur of Bangladesh doing digital business. As an entrepreneur I have showcased quite significant Leadership qualities. Along with that I have been working with the e-CAB, BASIS, BDHPA as a member, where I work to encourage and enable youth to participate in the online businesses. I have been a part of various events, seminar and workshops for the youth regarding online business under different organisations.


I am organising capabilities, mentoring method, managing team, creative idea generation can be a great source of help for the young people who are dreaming about starting their own entrepreneurship journey.


I have been closely active with various Tech Communities in Bangladesh. As well I have been working as the Head of Operation of country's one of the well known ITeS service provider Innovadeus Pvt. Ltd. I have been engaged in different marketing/operations roles, and also consulted for numerous clients. I'm also running startup with brand name DianaHost since 2014 currently DianaHost has more than 8200+ Clients, with different ITeS services.


Areas of expertise:

  • Customer Experience (B2B, B2C)
  • Operational Activities (B2B, B2C)
  •  Lead generation (B2B,B2C)
  • Customer Support (B2B,B2C)
  • Technical Support (B2B, B2C)
  • Account-based marketing (B2B, B2C)
  • Digital marketing (B2B,B2C)
  • Marketing data operations (B2B or B2C)

Personal information

Name
Khan Mohammad Nakib
Birthdate
16 July 1995
Gender
Male
Residence
House:62, Flat: 6B, West Malibagh, Ramna, Dhaka-1217
Nationality
Bangladesh

Experience

HEAD OF OPERATION

Innovadeus Pvt. Ltd., Dhaka | 2017 - Present

As the Head of Operation, I manage team of marketing, sales, support, operation that assists Innovadeus's globaland local marketing and sales development initiatives. My key responsibilities in this role are:

  • Strategic planning and resource allocation
  • Operational and measurable performance goals.
  • Authorize funds to implement policies, programs and business strategies.
  • Delegate responsibilities to Department Heads/Line Managers

CHIEF EXECUTIVE OFFICER

Diana Host Ltd., Dhaka | 2014 - Present

As a chief executive officer (CEO) my primary responsibilities include making major corporate decisions, managing the overall operations and resources of a company, acting as the main point of communication between the board of directors (the board) and corporate operations, and being the public face of the company.<

    FREELANCER

    Fiverr.com | 2014 - Present

    Fiverr is the world's largest freelance services marketplace for lean entrepreneurs to focus on growth & create a successful business at affordable costs.

    CUSTOMER SERVICE EXECUTIVE

    Genex Infosys Ltd., Dhaka | 2013 - 2014

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    CALL CENTER AGENT

    Service Solution (Pvt.) Ltd (SSL), Dhaka | 2012 - 2013

    Service Solutions Pvt. Ltd. -SSL is one of the pioneering Business Process Outsourcing companies providing contact center services; complimenting back end services in Bangladesh. My key responsibilities were:

    • Maintaining proper QA guidelines for customer service
    • Maintaining target adherence level for availability
    • Making outbound calls for high-profile clients

    Skills

    Business Development
    Customer Experience
    Customer Communication
    International Team Coordination
    Marketing Management
    Marketing Strategy
    Project Management
    Public Relations
    Public Speaking
    Recruiting
    Strategic Planning
    Social Media Marketing
    Online Marketing
    Search Engine Optimization, SEO
    Dropshipping
    Blogging
    Web Server Management

    Tools

    Facebook Ads
    Google Analytics
    Google Docs
    Adobe Photoshop
    Adobe Illustrator
    WordPress
    Trello
    Linux & Windows
    Server Management
    Plesk
    cPanel
    WHMCS
    Magento
    Opencart
    Woocommerce
    Camtasia
    Powtoon
    Shopify
    OrderBox
    G-Suite
    OX-Suite
    Zoho
    Mikrotik

    Volunteer work

    ADVISOR

    Startup Chattogram | 2017 -Present

    Help to build, feed & support the the growth of an strong community of entreprenurs in Chattogram

    YOUTH MENTOR

    Startup Talk Chattogram | 2018 -Present

    Startup Talks Chattogram is a platform where the early stage entrepreneurs can learn about different things which they need in their business. We generally have domain specific Event & meetups ,Workshops every month. This is also a platform to meet like minded people.

    FOUNDER

    Youth In Digital Awarness, YDA| 2018 -Present

    Spreading digital awareness among youth.

    CONTENT PLANNER

    Sohag360 - The Tech Doctor | 2017 -Present

    "Sohag360 - The Tech Doctor" is one of the most popular tech-based YouTube channels in Bangladesh. Bringing you quality tech tutorials, tips & tricks and gadget reviews in Bengali.

    Language

    English
    Bangla
    Hindi

    Additional activities

    Member, BASIS
    Member, eCAB
    Member, BDHPA

    Interests

    Graphic Design

    Netflix

    PUBG



    Education

    BACHELOR OF SCIENCE (B.SC)

    Sonargaon University, Dhaka | 2018 - Present

    HIGHER SECONDARY CERTIFICATE (H.S.C)

    Govt. Ainuddin College, Faridpur | 2010 - 2012

    SECONDARY SCHOOL CERTIFICATE (S.S.C)

    Nalia Shyamamohan Institution, Rajbari | 2008 - 2010

    Contact

    House: 62, Flat: 6B, West Malibagh,Ramna, Dhaka-1217
    8801943999777
    8801823662233
    [email protected]
    ssswadhin
    /ssswadhin
    www.swadhin.de